Skip to main content
InRes Frequently Ask Questions (FAQ)

 

Internet

Undergraduate Residences

York Apartments FAQs:

I can't browse the web, my browser can only display the ResNet authentication page.

 

I can't log in to AirYorkPLUS in Passy, I'm prompted with "invalid password" message.

 

I bought a new computer and want to register it.

 

I want to set up two or more computers.

 

I can't connect using my router after a power outage.

 

I lose Internet connection when my computer goes into sleep mode.

 

Phone

I forgot my voice-mail password.

 

 

I'm having trouble making outside calls.

 

 

Billing

I want to order InRes service(s):

 

I want to terminate my InRes service(s):

 

Why am I still getting billed even though I have cancelled my InRes service(s) online?

 

I'm moving and would like to move my InRes service (Phone/ResNet):

 


.