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InRes Frequently Ask Questions (FAQ)

 

General

 

I want to order InRes service(s):

 

I want to terminate my InRes service(s):

 

Why am I still getting billed even though I have cancelled my InRes service(s) online?

 

I'm moving and would like to move my InRes service (Phone/ResNet):

 

I'm a Seneca student and forgotten my Passport York account

 

ResNet Internet

  New!  Check out the ResNet Troubleshooting Guide:

  New!  ResNet Troubleshooting online form:

I can't browse the web, my browser can only display the ResNet registration page.

 

I can't register my computer, I'm prompted with a 'Certificate Expiration' notice in browser (Internet Explorer/Firefox).

 

I bought a new computer and want to register it.

 

 

I want to set up two or more computers.

 

 

I can't connect using my router after a power outage.

 

 

I lose Internet connection when my computer goes into sleep mode.

 

 

Phone

I forgot my voice-mail password.

 

 

I'm having trouble making outside calls.

 

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